TBLP008 | Wayne Berger: Shadow of the Leader

It is my pleasure to introduce Wayne Berger on this episode. Wayne is Executive Vice-President of Regus Canada, the world’s largest shared workspace and co-working provider. Regus is leading a workplace revolution in Canada and around the world helping people and organizations conduct the best work of their lives from where they want and how they want, all the while immersed in a vibrant community.

Over the past 20 years, Wayne has served in executive leadership roles in both Canada and the United States in developing national go-to-market strategies, working alongside best-in-class consulting firms such as McKinsey, and building top-performing businesses, including leading an unprecedented growth plan that has doubled Regus’ footprint in Canada in less than three years. All with an unwavering passion for helping people go to bed on Sunday excited about Monday so they can achieve their ultimate goals.

Based in Toronto, Ontario, Wayne leads an organization of hundreds of dedicated team members supporting over 100 shared workspace locations and co-working facilities from coast to coast under both their Spaces and Regus brands. Regus’ locations span across over 40 cities in Canada, from Victoria, BC, to Halifax, NS, and are part of a global network of over 3000 locations in over 120 countries to serve all clients globally.

What You Will Learn From This Episode

  • How he was able to lead and double the number of locations from 50 to 101 in less than 3 years
  • Challenges on managing and leading his employees across the country spanning 40+ cities
  • Taking calculated risks to listen to customers and growing the organization
  • How he believes in marrying aspiration and operational efficiencies to help his customers focus on their core competencies
  • What he learned from growing from a sales representative to leading sales organization
  • How he lead his team through the acquisition transition with the “Shadow the Leader” philosophy
  • How coaching his daughter’s soccer teams help him improve as a leader

Links

Thanks for taking the time to listen.  If you enjoyed this episode, please subscribe and leave a comment, I would love to hear from you.

This podcast is produced by Slingshot VoIP, a business telecommunications leader.

TBLP007 | Eva Wong: Advancing Women Tech Leaders

My guest on this episode is Eva Wong. Eva is Co-Founder and Chief Operating Officer at Borrowell, a Canadian fintech lender that offers personal loans, free credit scores, and personalized product recommendations.

Eva’s career has spanned both the private and not-for-profit sectors, including leadership roles at The OTF, Maple Leaf Foods, UNDP and Oliver Wyman. She has studied or worked in the US, Caribbean, Africa, Asia and Europe.

She was named one of “9 Canadian Women Changing The Game” by Elle Canada magazine, one of “30 Women in Canadian Tech Worth Following” by BetaKit and a finalist for “Fintech Woman of the Year” by LendIt, the world’s biggest show in lending & fintech.

Eva holds degrees from Harvard University and Queen’s School of Business. She enjoys food blogs and baking projects with her two kids.

What You Will Learn From This Episode

  • How her organization is providing FREE credit scores to all Canadians
  • Credit card debt, 30-40% of Canadians carry a balance every month
  • Take your credit scoreOne of the largest cellular phone equipment (hint: your LTE data streams go through their equipment)
  • What she learned by traveling with Mayor John Tory on a business Trade mission to the UK
  • What she learned about going to her first FinTech conference
  • Why she has decided to be more visible on women entrepreneur panels
  • Her thoughts on building awareness for an exclusive workplace
  • Creating a proper job description that identifies with everyone (aka “ninjas”)
  • How she got to run a startup without any technology or entrepreneurship background

As mentioned, to get your credit score for free, click the link below (sorry, only available in Canada, at this point)

Links

Thanks for taking the time to listen.  If you enjoyed this episode, please subscribe and leave a comment, I would love to hear from you.

This podcast is produced by Slingshot VoIP, a business telecommunications leader.

TBLP006 | Greg Friesen: Learn from Your Suppliers and Customers

Greg Friesen is the Vice President of Product Management at DragonWave. Greg is responsible for global product management across DragonWave’s complete portfolio of products.

Greg has 19 years experience in senior product management roles, network design, planning, and engineering, including his current role at DragonWave and previous roles at Nortel Networks, Innovance Networks, and Fundy Telecom.

Greg has authored numerous papers and magazine articles in and has spoken at numerous industry conferences. Greg also holds 2 granted patents and has 3 pending applications in the networking area.

What You Will Learn From This Episode

  • One of the largest cellular phone equipment (hint: your LTE data streams go through their equipment)
  • What his biggest challenge leading a team and company from $3M to over $100M plus global business
  • How he learned how to adjust his leadership style as the company grew and scaled
  • How working at McDonald’s at a young age helped him shape his career
  • Find out what his “healthy addiction” is
  • What he learned from his largest customers and suppliers
  • Find out where the vision of the future comes from

Links

Thanks for taking the time to listen.  If you enjoyed this episode, please subscribe and leave a comment, I would love to hear from you.

This podcast is produced by Slingshot VoIP, a business telecommunications leader.

TBLP005 | Humza Teherany: Innovate by making other people successful

On this episode, I speak with Humza Teherany.  Humza has over 20 years in driving Technology and Business Strategy; while directly contributing to both top and bottom line results.

Compass Digital Labs began as an innovation team within a multi-billion dollar enterprise. Attracting talent from many different industries and disciplines, the dynamics of the team became part of the winning recipe.

With the mandate to drive the best possible experiences, Compass Digital Labs builds innovative solutions across industry verticals; from senior living to students, hospitals, corporate offices, sports & entertainment and beyond.

With user experience designers, mobile and back-end developers, digital and social marketing, data scientists and field service technologists, Compass Digital Labs is a leader in consumer innovation, bringing start up thinking into large enterprises across North America.

Before Compass, Humza worked at Allstream, the biggest enterprise telecommunications company in Canada, where he was Director of Business Transformation and IT Enterprise Architecture. Humza has also held various technical and management roles at Bell Canada.

Humza is an invited keynote speaker at various North American conferences every year focused on technology, innovation, and driving business results. Humza has built strong technology and business partnerships with top organizations across the globe. This network allows him to innovate creatively and quickly, accelerating business objectives.

Humza has an undergraduate degree from York University and holds various professional training accreditations from both the Schulich School of Business and the Niagara Institute. Humza also serves as the President of the CIO Association of Canada.

What You Will Learn From This Episode

  • Show business results very early on, not just technology “What are you going to do with the technology” — get involved in sales process
  • How running a startup in university helped him grow
  • What he learned from doing everything from software development to hardware infrastructure
  • Learning the business, how to help businesses grow to differentiate himself
  • How he developed his personal brand by harnessing the business mindset and technology background
  • Trial and error, when you can contribute to grow and drive business, the rest of the opportunities come with it
  • Why you should find ways to make other people be successful
  • How he collaborated with marketing leadership to drive change
  • Find out how to drive business results wherever you are in your career
  • How family values and structure helps him guide his leadership style
  • How and why he joined CIO Association and ended up President

Links

Thanks for taking the time to listen.  If you enjoyed this episode, please subscribe and leave a comment, I would love to hear from you.

This podcast is produced by Slingshot VoIP, a business telecommunications leader.

TBLP004 | Paul Teshima: Company Culture Trumps Strategy

Paul is the CEO and Co-founder of Nudge.ai, a modern sales platform that uses artificial intelligence to provide sales teams with actionable insights on their target customers.

He is a successful technology executive who has run Services, Customer Success, Account Management, Support and Product Management teams.

As part of Eloqua’s executive team, Paul helped lead the company from $0 to over $100 million in revenue, then through IPO and a successful acquisition for $957 million by Oracle.

He’s a firm believer that company culture trumps strategy every time, and that storytelling is an essential part of creating a business. He has a successful track record as a leader with a strong focus on sales and customer engagement.

What You Will Learn From This Episode

  • Why he is leading Nudge with a product first strategy
  • Hear his personal experience taking Eloqua to $100M
  • His thoughts on the difference between great managers and great leaders
  • Why he believes culture trumps strategy and  betting on people
  • What is the biggest thing he learned from taking a company public
  • Why it’s important to have a Customer Success Manager first
  • How he is finding work-life balance while running a startup
  • What he does when he finds awesome talent
  • How you get your team to ask you the right questions

Links

Thanks for taking the time to listen.  If you enjoyed this episode, please subscribe and leave a comment, I would love to hear from you.

This podcast is produced by Slingshot VoIP, a business telecommunications leader.

TBLP003 | Bobby Umar: Business Leadership through the Heart

My guest on this episode is Bobby Umar.  He is one of the most prolific, heart-based leaders in North America. Inc Magazine named him one of the Top 100 Leadership Speakers, alongside such noteworthy giants as Richard Branson, Brene Brown, John Maxwell and Robin Sharma.

Bobby is a 4x TEDx speaker, and one of the top tweeters in the world, with over 400,000 followers. He has been named the 2nd best business coach to follow on Twitter and the 4th best leadership influencer according to Kred.

Bobby is an international author of two books, including a #1 best seller, and is a Huffington Post contributor. He hosts a weekly tweetchat called “The Power of Connection” that has reached over 65 million impressions weekly.

To date, his social media influence has garnered over 1 billion impressions. Bobby was also named a “2015 Speaker to Watch” by the National Speakers Bureau and Global Speakers Agency. Most recently, he was named a Top 7 Networking Guru to follow.

What You Will Learn From This Episode

  • How he evolved from personal branding to social media, to a leadership coach
  • Why business leaders should share on social media
  • What drives him to constantly create new and amazing  content
  • Why being a TEDx speaker/public speaking is important skill as a thought leader
  • How to practice and become a better public speaking
  • Why exploring and dabbling is key to find out what you want to do to find focus
  • Getting into “super daddy mode” to find balance and focus

Links

Thanks for taking the time to listen.  If you enjoyed this episode, please subscribe and leave a comment, I would love to hear from you.

This podcast is produced by Slingshot VoIP, a business telecommunications leader.

TBLP002 | Victoria Lennox: Building an Innovation Nation

So happy to have Victoria Lennox on today’s episode.  She is the co-founder and CEO of Startup Canada, the national rallying community supporting and giving a voice to Canada’s 2.3 million entrepreneurs.

Victoria is recognized by the United Nations Development Programme and the European Union as one of the foremost experts in entrepreneurship education; ecosystem and program architecture, governance, development and implementation; and, in fuelling entrepreneurship movements and awareness campaigns.

As the catalyst for Startup Generation and the host of Startup Nations, Victoria supports and mentors the development of youth enterprise organizations in more than 20 countries; provides advisory support to international organizations in the areas of entrepreneurship networks, education and policy development; and supports colleges and universities in enhancing their entrepreneurial activities. Countries around the world are also working to emulate Startup Canada’s methodologies and activities, viewing the organization, under Victoria’s leadership, as the best practice in fuelling entrepreneurship culture.

What You Will Learn From This Episode

  • How she changed focus from her career in policy and politics policy to leading an innovation nation of entrepreneurship in Canada
  • How Startup Communities grows and fosters leaders of tomorrow
  • What she learned when she was undergoing chemotherapy
  • Her leadership style and how she empowers her teams
  • How she is launching projects and programs to support women
  • What she started after traveling with the Governer General of Canada

Links

Thanks for taking the time to listen.  If you enjoyed this episode, please subscribe and leave a comment, I would love to hear from you.

This podcast is produced by Slingshot VoIP, a business telecommunications leader.

TBLP001 | Saul Colt: It’s Criminal to be Mediocre

My guest on this episode is Saul Colt.  Saul is the Founder and Creative Director at SAUL COLT – The Idea Integration Company.  In his career he has been named as one of the iMEDIA 25: Internet Marketing Leaders & Innovators as well as been called one of Canada’s best community builders/experiential marketers.

NYT Bestselling author and Internet Pioneer Chris Brogan once referred to Saul as “exactly who you want representing your company” and that message has been echoed by media properties ranging from Inc to Forbes Magazine.

In the episode, we touch upon many of Saul’s interests and expertise including Word of mouth marketing, stunt marketing,  Social media, customer experience, and community building.

What You Will Learn From This Episode

  • How shoes, art, and writing comic books gives him a competitive advantage
  • A calendar entry to block 15-20 minutes to allow the mind to wander
  • Challenges and opportunities working with startups and small organizations like ZipCar and FreshBooks
  • Differences working with large enterprise organizations like Rogers Communications and Xero
  • Explains why everything starts and ends with marketing
  • Rules of word of mouth marketing depending on the size of organization (hint: nothing)

Links

Thanks for taking the time to listen.  If you enjoyed this episode, please subscribe and leave a comment, I would love to hear from you.

This podcast is produced by Slingshot VoIP, a business telecommunications leader.

The Key to Entrepreneurship – Startup Canada Podcast

Originally recorded for the Startup Canada Podcast.

Entrepreneurs are always looking to improve to become the best they can be. This ideology often translates into their work, and into their business. Edwin Frondozo, Co-Founder and CMO of Slingshot VoIP, knows what it takes to be the best and incorporates this skill into his business, his hobbies, and his life.  “Communication is the key to everything.”  Edwin is a passionate supporter of entrepreneurship and SMEs and helps them grow and scale in the Cloud by enabling them with simple tools to communicate. An avid runner, Edwin has participated and finished in both the Toronto and New York City Marathons. He has his sights on the Chicago Marathon in 2017. When he is not running, he is working on mastering the handstand, hosting #StartupChats, or bonding with his new family addition, baby Jade.  Today, we’re talking to Edwin about how to bootstrap a Cloud-based business and adapting to the changing environment of business communications. We’ll also learn how to balance daily parenting life by running.

Podcast Guest Technical Information

Thank you for taking the time to be our guest on the Transform Podcast Show!

Welcome to the online tech-check. These instructions will ensure your interview sounds clear and professional. Please read and understand all of the instructions explained below. A member of our podcast team will contact you before your scheduled recording session to ensure you are properly set up or have any questions.

Please follow the four (4) instructions below to ensure professional results.

*Note: If the interview experiences poor recording results due to these steps not being followed by the interviewee we reserve the right to pull the recording from the final broadcast schedule.

Podcast Tech Prep List for Guest:

1) Wired Internet Connection (do not use a wireless internet connection). It only takes one person to start watching a video on their mobile device on your wireless network to cause dropouts and impede your audio quality. Once connected to the internet via an Ethernet cable visit this link speedtest.net and click on “Begin Test” button. A continuous 1Mbps download and 1Mbps upload is a required minimum. If you experience slower results in your connection or you need assistance acquiring a wired internet connection contact your facilities local IT expert for help.

2) Choose a quiet location as this is a professional podcast show. Please turn off your mobile phone, Skype notifications, and alerts and do not broadcast from a coffee shop or other noisy environments.

*Note: Recordings with poor audio quality and background noise may not be able to be used.

3) A USB Headset With Microphone. A headset mic combo device is required. Do not use built-in computer microphones or Apple type earbuds where the mic is attached to the cord. A USB headset with an adjustable microphone that extends out in front of the mouth is required. Echo filled, and distant sounding recording will not be subject for broadcast. Example of Microsoft LifeChat LX-3000 USB Headset pictured below

4) Latest Version of Skype installed and updated to latest version. This software is free to download from www.skype.com/en/. Do not use Skype for Business.

MAC USERS: If you are using an Apple Air or other Apple computer that does not have a built-in Ethernet jack you will need to use an ‘Ethernet to Thunderbolt Adapter’ (pictured below). These adapters are available at any Apple Store, Best Buy or Staples. One side of the adapter plugs into your laptop, and the other end allows you to connect your Ethernet cable.