The Future of Shopping: Alyson Zhang’s Vision for Personalized Commerce

In this episode of the Business Leadership Podcast, host Edwin Frondozo, alongside co-host Dr. Paul Newton, engages with Alison Zhang, Co-founder and COO of Shoplazza. The episode was recorded live at the Collision Conference in Toronto, Canada. Alison shares her vision of transforming traditional shopping into an engaging journey through Shoplazza’s omni-channel commerce solutions. She discusses how AI, data analytics, and personalized marketing are revolutionizing the retail landscape, enabling small businesses to manage their inventory more effectively and expand both online and offline. The conversation also delves into the challenges of communicating tech solutions to small business owners and the future of e-commerce, emphasizing personalized customer experiences and the integration of virtual and augmented reality.

00:00 Introduction to the Business Leadership Podcast
00:37 Special Episode: Future Narrator Mini Series
01:03 Meet Alyson Zhang: Co-Founder and COO of Shoplazza
01:19 Shoplazza’s Omni-Channel Commerce Solution
02:06 Challenges and Solutions for Small Businesses
05:19 Understanding Omni-Channel and AI in E-Commerce
08:13 The Future of Personalized Shopping
12:15 Vision and Challenges in E-Commerce
16:10 Final Thoughts and Advice from Alyson Zhang
16:44 Conclusion and Next Steps