TBLP 156 | Virtual Shift with Chantal Cloutier

Perfection is the enemy of good enough. You just have to figure out what steps to take that are good enough to get you to the next step.

Chantal Cloutier

Chantal served as a Department of National Defence civilian as a Strategic Planner for the Canadian Armed Forces and Department of National Defence response to domestic emergencies, including business continuity and pandemic planning among other things.

After the H1N1 pandemic in 2009 (the first worldwide pandemic in 40 years by the way), she was tasked to collect all the lessons learned and recommendations for future pandemic response.


These people are not going to survive if we don't put together a team that can actually lead them through this, this very difficult and challenging time.

Chantal Cloutier

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