TBLP 135 | The First 100 Days with Susan Bowen

This is a special collaboration mini-series with Info-tech Research Group co-hosted with Brian Jackson.

With over 20 years’ experience in the technology industry, Susan understands the importance of transformational leadership to stay at the forefront of customer needs and expectations.

Prior to taking on global leadership at Aptum (formerly Cogeco Peer 1), Susan was Vice President and General Manager of Cogeco Peer 1, EMEA, where she spearheaded strategic direction. Susan has also held the role of Chief of Staff UK & Ireland at Hewlett Packard Enterprise (HPE) following her tenure of over 16 years at HP UK Ltd.

Susan Bowen is promoted internally as the new CEO at Cogeco Peer 1, after becoming the CEO she learns of the plans to spin it out as a separate business unit. And in January Phillippe Jette, the CEO of Cogeco Communications starts talking about selling off the business unit publicly.

In this episode, you will find out how Susan drives new opportunities for the company during the realignment. 

Also, you will discover her method of communicating the company’s mission and vision to team members.

Lastly, listen to her advice to new CIOs on how to prepare, and start to a new position.

Enjoy!

What You Will Learn From This Episode

  • Susan’s three area of focus on her first 100-days as a CEO and President of Aptum 
  • How did she conduct a listening tour in the organization
  • Three ways Susan approached the big cultural change at a company
  • Tips to ease your transition into a new work environment
  • The first 100-days: her challenges, quick wins, and how she establish her reputation

Links

Reading List

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Thanks to our wonderful episode sponsor

Info-tech Research Group

Thanks to media sponsors IT World Canada and Startup Canada.

Thank you for taking the time to listen to this episode.  If you enjoyed this episode, please subscribe on your favourite network.

Do you currently have a podcast? If you said yes and looking to free up your time, check out my online course on SkillShare called Podcasting: Scale Your Production through Systems and Processes, sign up using this link to get two months free.

This podcast is produced by Slingshot VoIP, a business telecommunications leader.

TBLP 134 | The First 100 Days with Wayne Berger

This is a special collaboration mini-series with Info-tech Research Group co-hosted with Brian Jackson.

Wayne Berger is the CEO of IWG Canada and Latin America, the global coworking and workspace leader. The company harnesses the power of flexible working through its companies Regus, Spaces, No. 18, Open Office, HQ, and Signature by Regus. 

He is a leader and advocate for the transforming world of work. With over 20 years helping companies improve the way they maximize their office and communities; Wayne is helping lead the acceleration of the workplace revolution— evolving from traditional office space to the new flexible work world.

Hear Wayne’s story on how he was recruited to become the regional CEO of Canada and Latin America for International Workplace Group – IWG. As the name suggests, IWG is all about providing office space – often in a flexible scenario and co-working environments. A couple of the brands it owns include Spaces and Regus.

He didn’t have long in between roles at all. But he made sure to close out his role at Staples before diving into his new job. And he even took time to go for a run. It’s so important to take care of yourself, especially just ahead of taking on a taxing executive job. Go on vacation if you can. If you can’t, at least do something that’s just for you.

Lastly, listen to Wayne as he referenced Jim Collins’ “From Good to Great” when approached his mandate at IWG.

Enjoy!

What You Will Learn From This Episode

  • What Wayne did to prepare for his first day of work in IWG
  • How he was able to connect with his distributed team to share organization’s mission and vision
  • How he was able to pinpoint his employees’ pain points to act on for a quick win
  • Why he made the focus switch to serving the customers
  • The importance of understanding the structure of your organization

Links

Reading List

  • From Good to Great by Jim Collins

Thanks to our wonderful episode sponsor

Info-tech Research Group

Thanks to media sponsors IT World Canada and Startup Canada.

Thank you for taking the time to listen to this episode.  If you enjoyed this episode, please subscribe on your favourite network.

Do you currently have a podcast? If you said yes and looking to free up your time, check out my online course on SkillShare called Podcasting: Scale Your Production through Systems and Processes, sign up using this link to get two months free.

This podcast is produced by Slingshot VoIP, a business telecommunications leader.

TBLP133 | Breaking Through at the Berlin Marathon

I recently completed the Berlin marathon. I run because it helps me stay fit, help me train, and eat well.

Berlin marathon is my fourth marathon that I am trying to complete.

Why am I sharing my Berlin Marathon experience

  • Share defining moments that changed my life
  • Moment of clarity
  • Moment of bliss

For many of you who don’t know, a full marathon is 26 miles or 42 kilometers. We are running the Berlin marathon. I’m feeling good. I’m feeling ready and thinking that this is going to be the best race of my life.

It was about 10-12 degrees in Berlin. It was cold. I was on target to hit my goal at four hours. But at the 25K mark, halfway through the race, rain poured. Now my upper body started tensing; my neck started tensing. My hands were getting numb. If I rolled my shoulder, I could feel my nerves pinch, and a shock of electricity goes through my arms.

I was questioning my sanity. I was wondering, “Why do I put myself through this?”

An hour later, something happened. I’m in the pit of despair. I hate life. I looked down, and something changed. I released myself from all expectations, and almost immediately, I felt a release. I started smiling, huge smiles. I looked around. I’m running a marathon in Berlin, Germany, it was terrific. I finished the marathon.

Overall, I was tired but happy and, and I was celebrating.

The lesson that I take from this was I understood the goals that I had. I controlled my environment. I managed everything that I needed to do up until the race, which was the train, eat well, rest, prepare, do everything right. But what happened was I couldn’t control my outside world, which was the rain. But I allowed myself, my emotions to get affected by the rain.

And it was a moment of enlightenment.

A good friend of mine once said that when you had a moment of enlightenment, you are blessed. I was blessed with the wisdom, understanding, that release all my expectations.

What You Will Learn From This Episode

  • The reason behind running the Berlin Marathon
  • What are the challenges I have to face during the race
  • Life lessons I learned from running the Berlin Marathon

Links

Thanks to DJ Dopey, one of Toronto’s top DJ’s, 2003 DMC World Champion, for providing the fresh new intro music, the track is called “Got To Be“.

Thanks to our wonderful episode sponsors

Thanks to media sponsors IT World Canada and Startup Canada.

Thank you for taking the time to listen to this episode.  If you enjoyed this episode, please subscribe on your favourite network.

Do you currently have a podcast? If you said yes and looking to free up your time, check out my online course on SkillShare called Podcasting: Scale Your Production through Systems and Processes, sign up using this link to get two months free.

This podcast is produced by Slingshot VoIP, a business telecommunications leader.

TBLP 132 | Matthew Tyrer: Marketing Leader

Transitioning to a management role can be challenging, especially if you are from a more technical and hands-on role. A  whole new set of skills is needed and having a team look to you for leadership can be overwhelming. Today’s guest goes in-depth about those challenges and how he is overcoming them.

In this episode, Edwin chats with business leader Matthew Tyrer, Senior Manager of Solution Marketing at Commvault.

Formed in 1988, Commvault has pioneered several industry-shaping innovations and has established themselves as a leader in data and information management. 

When not growing businesses, Matthew spends time with his family. He is a huge board game enthusiast and spends most of his free time playing board games with his two daughters. He also plays golf and loves skiing during winter.

Listen as Matthew talks about Commvault and his roles as one of its business leaders.

Plus, Matthew shares how he overcame the challenges of transitioning to his new role as a technology evangelist for Commvault.

Lastly, Matthew shares an important actionable item that can help new business leaders grow.

What You Will Learn From This Episode

  • Matthew discusses Commvault’s upcoming products and what he aims to accomplish in the near future.
  • What every leader must know about self-improvement
  • Lessons from Matthew when he stepped into the role of management
  • The people that Matthew consider as mentors and how they helped him in his new role
  • Why is it important to listen and take the time to collect your thoughts before responding

Links

Matthew Tyrer on LinkedIn

Commvault

Reading List

  • The Silmarillion – J.R.R. Tolkien
  • Never Split the Difference – Chris Voss

Thanks to DJ Dopey, one of Toronto’s top DJ’s, 2003 DMC World Champion, for providing the fresh new intro music, the track is called “Got To Be“.

Thanks to our wonderful episode sponsors

Thanks to media sponsors IT World Canada and Startup Canada.

Thank you for taking the time to listen to this episode.  If you enjoyed this episode, please subscribe on your favourite network.

Do you currently have a podcast? If you said yes and looking to free up your time, check out my online course on SkillShare called Podcasting: Scale Your Production through Systems and Processes, sign up using this link to get two months free.

This podcast is produced by Slingshot VoIP, a business telecommunications leader.

TBLP 131 | Jeff Wiener: The Kickass Entrepreneur

Most of the time, business owners are the best salesperson of the organization. But as leaders, they face the need to let go of their leads and delegating them to their members. And this can be very difficult. 

In this episode, Edwin chats with business leader Jeff Wiener, entrepreneur, author, and CEO of The Kickass Entrepreneur.

The Kickass Entrepreneur helps entrepreneurs scale their businesses, improve profitability, and ultimately, create wealth through their business’s profits. 

Now semi-retired, Jeff helps entrepreneurs reach their goals. He shares his business experiences on how to create wealth with other business leaders.

Listen as Jeff talks about growing and selling his first business.

Plus, Jeff discusses his book, The Kickass Entrepreneur’s Guide to Investing.

Lastly, Jeff leaves two actionable takeaways for up and coming business leaders.

What You Will Learn From This Episode

  • He talks about his reason for selling his business
  • What got him started with The Kickass Entrepreneur’s Guide to Investing
  • Jeff talks about the Peter principle and how he was able to move up to the next level
  • How he grew his business by growing great people
  • The characteristics that every business leader should possess

Links

Reading List

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  •  

Thanks to DJ Dopey, one of Toronto’s top DJ’s, 2003 DMC World Champion, for providing the fresh new intro music, the track is called “Got To Be“.

Thanks to our wonderful episode sponsors

Thank you for taking the time to listen to this episode.  If you enjoyed this episode, please subscribe on your favourite network.

Do you currently have a podcast? If you said yes and looking to free up your time, check out my online course on SkillShare called Podcasting: Scale Your Production through Systems and Processes, sign up using this link to get two months free.

This podcast is produced by Slingshot VoIP, a business telecommunications leader.

TBLP 130 – Mark Rickmeier: Focus Leader

There is a change happening in today’s IT industry. More and more organizations are seeing the value of working with small to mid-sized software development companies. Experts who can really jump in and provide value quickly. Today’s guest gives us an insight into what it’s like to lead one of those companies.

In this episode, Edwin chats with business leader Mark Rickmeier, the CEO of Table XI.

Table XI is a software design and development company that builds custom software for its clients. With 18 years of experience building integrated web applications, mobile apps, and custom digital experiences, Table XI helps clients fuel growth, engage users, build audiences, sell products, tell stories and drive results.

Mark currently lives in Chicago with his wife and 2 daughters, and when he is not growing and leading businesses, he does a lot of community work in the childhood education field. 

Listen as Mark talks about Table XI and the exciting and unique projects that they are working on.

Plus, Mark talks about travel, hiking, and the importance of giving yourself the gift of time.

Lastly, Mark talks about the industry change happening and why Fortune 50 companies are starting to work with smaller, more nimble experts in the field.

What You Will Learn From This Episode

  • The importance of integrating user experience and accessibility
  • The value of assessing your strengths and weaknesses as a business leader and knowing what to do after the process
  • How traveling and hiking has helped Mark keep his focus and vision
  • Mark talks about the sticky note game, and how they have implemented this in their organization’s onboarding process
  • The 3 factors that help organizations embrace innovation

Links

Thanks to DJ Dopey, one of Toronto’s top DJ’s, 2003 DMC World Champion, for providing the fresh new intro music, the track is called “Got To Be“.

Thanks to media sponsors IT World Canada and Startup Canada.

Thank you for taking the time to listen to this episode.  If you enjoyed this episode, please subscribe on your favourite network.

Do you currently have a podcast? If you said yes and looking to free up your time, check out my online course on SkillShare called Podcasting: Scale Your Production through Systems and Processes, sign up using this link to get two months free.

This podcast is produced by Slingshot VoIP, a business telecommunications leader.

TBLP 129 | Libby Maurer: User Experience (UX) Leader

 

Providing clients with great user experience is very important for businesses. A positive experience can keep customers loyal to the product or brand. Because of this, most organizations now are investing more in user experience (UX) research to provide the best user experience for their client base.

In today’s episode, Edwin chats with business leader Libby Maurer, the VP of User Experience in Hubspot.

Hubspot is a leading growth platform with thousands of customers around the world. They develop software products for inbound marketing and sales. Hubspot aims to provide tools for social media marketing, content management, web analytics, and search engine optimization.

When not growing and leading businesses, Libby is an active member of the yoga community. Having just finished graduate school, she also spends a lot of time traveling.

Listen as Libby talks about how Hubspot is helping businesses grow by giving their client a complete picture of their customer’s journey

Plus, she discusses her role and responsibilities as a business leader in Hubspot.

Lastly, Libby shares her best advice about career paths for aspiring business leaders.

What You Will Learn From This Episode

  • The inbound philosophy and how this gives the sales teams complete visibility into leads engagement
  • Libby shares how much work goes into creating the user experience for their platform
  • The challenges that she had to overcome when she built her first user experience team
  • The importance of building a diverse team in an organization
  • Libby talks about how her mentor helped her become the business leader that she is now

Links

Reading List

  • The Hard Thing About Hard Things: Building a Business When There Are No Easy Answers by Ben Horowitz

Thanks to DJ Dopey, one of Toronto’s top DJ’s, 2003 DMC World Champion, for providing the fresh new intro music, the track is called “Got To Be“.

Thanks to media sponsors IT World Canada and Startup Canada.

Thank you for taking the time to listen to this episode.  If you enjoyed this episode, please subscribe on your favourite network.

Do you currently have a podcast? If you said yes and looking to free up your time, check out my online course on SkillShare called Podcasting: Scale Your Production through Systems and Processes, sign up using this link to get two months free.

This podcast is produced by Slingshot VoIP, a business telecommunications leader.

TBLP 128 – Alyson Gausby: Research Leader

Social media has greatly changed the landscape of business and markets in the past years. It has allowed companies to reach new prospects and customers. Customers can now interact with brands through social media. With the right research and data, marketing through social media can have a huge impact on the growth of businesses.

In today’s episode, Edwin chats with business leader Alyson Gausby, the Head of Research at Twitter Canada.

Twitter is a social networking platform that allows users to post and interact with messages known as tweets. It connects users to people, opinions, ideas, and news.

Alyson is a self-proclaimed data nerd. She is a graduate of business and fine arts. When not growing businesses, she enjoys travelling, exploring new cuisines, and music festivals. 

Listen as Alyson talks about her roles and responsibilities as the Head of Research at Twitter Canada.

Plus, she discusses her research on thought leadership and the definition of culture.

Lastly, Alyson shares the new tools and initiatives that she and her team are working on.

What You Will Learn From This Episode

  • The scope of research that Alyson and her team are conducting.
  • The impact of culture on brands. 
  • Alyson talks about their analysis of similarities and differences between markets in Canada, US, UK, and Brazil.
  • How Alyson overcame her fear of public speaking.
  • What she looks for when hiring a talent and interview style

Links

Thanks to DJ Dopey, one of Toronto’s top DJ’s, 2003 DMC World Champion, for providing the fresh new intro music, the track is called “Got To Be“.

Thanks to our wonderful episode sponsors

Thanks to media sponsors IT World Canada and Startup Canada.

Thank you for taking the time to listen to this episode.  If you enjoyed this episode, please subscribe on your favourite network.

Do you currently have a podcast? If you said yes and looking to free up your time, check out my online course on SkillShare called Podcasting: Scale Your Production through Systems and Processes, sign up using this link to get two months free.

This podcast is produced by Slingshot VoIP, a business telecommunications leader.

TBLP 127 | Robert Levy: Brand Insight Leader

 

The advancement of today’s technology has been transformational for consumers. Unfiltered product reviews have changed the way people buy products online. By leveraging on consumer insights and market research, businesses can become more consumer-focused and make better decisions.

In today’s episode, Edwin chats with business leader Robert Levy, founder, and president of Brandspark International.

BrandSpark International is a leading market research and brand insight consulting company. By uncovering meaningful customer insights and understanding their client goals, Brandspark helps businesses make impactful decisions.

Listen as Robert talks about how he started Brandspark.

Plus, he shares some of the best practices and tips that helped him as a business leader.

Lastly, he discusses how leadership is a journey and shares his advice for emerging business leaders.

Enjoy!

What You Will Learn From This Episode

  • Robert talks about brand positioning and how it helped Brandspark in its early years.
  • The value of looking at both qualitative and quantitative information.
  • How unfiltered reviews have changed the way consumers buy online.
  • The difficult decision that helped him grow as a business leader.
  • The people that had the biggest impact on Robert’s leadership career.

Links

Reading List

  • Positioning: The Battle for Your Mind: How to Be Seen and Heard in the Overcrowded Marketplace by Al Ries and Jack Trout
  • Onward: How Starbucks Fought for Its Life without Losing Its Soul by Howard Schultz
  • The Four Agreements: A Practical Guide to Personal Freedom by Don Miguel Ruiz

Thanks to DJ Dopey, one of Toronto’s top DJ’s, 2003 DMC World Champion, for providing the fresh new intro music, the track is called “Got To Be“.

Thanks to our wonderful episode sponsors

Thanks to media sponsors IT World Canada and Startup Canada.

Thank you for taking the time to listen to this episode.  If you enjoyed this episode, please subscribe on your favourite network.

Do you currently have a podcast? If you said yes and looking to free up your time, check out my online course on SkillShare called Podcasting: Scale Your Production through Systems and Processes, sign up using this link to get two months free.

This podcast is produced by Slingshot VoIP, a business telecommunications leader.

TBLP 126 | Liam Martin: Remote Leader

More and more businesses are transitioning to remote workforces for reasons other than cost reduction. The benefits of remote work for both employees and employer is making it the right option for organizations across different industries.

In today’s episode, Edwin chats with business leader Liam Martin, co-founder, and CMO of TimeDoctor.com and Staff.com.

Time Doctor is one of the world’s leading time tracking software for remote teams. It helps remote staff track their time and improve their focus and productivity.

When not growing businesses, Liam helps his partner run her chain of Mermaid Schools, Aqua Mermaid.

Listen as Liam talks about his roles and responsibilities as a business leader for Time Doctor and Staff.com.

Plus, he discusses the advantages of remote work and why businesses should try it.

Lastly, he shares his advice for emerging business leaders.

Enjoy!

What You Will Learn From This Episode

  • Transitioning from being an entrepreneur to becoming an executive.
  • The importance of a founder’s leadership in the organization.
  • Why having a good product is more important than culture.
  • How remote work increases the retention rates in an organization.
  • The person that has made the biggest impact on Liam as a business leader.

Links

Thanks to DJ Dopey, one of Toronto’s top DJ’s, 2003 DMC World Champion, for providing the fresh new intro music, the track is called “Got To Be“.

Thanks to our wonderful episode sponsors

Thanks to media sponsors IT World Canada and Startup Canada.

Thank you for taking the time to listen to this episode.  If you enjoyed this episode, please subscribe on your favourite network.

Do you currently have a podcast? If you said yes and looking to free up your time, check out my online course on SkillShare called Podcasting: Scale Your Production through Systems and Processes, sign up using this link to get two months free.

This podcast is produced by Slingshot VoIP, a business telecommunications leader.