TBLP032 | Michael Biskey: Innovate Through Research

Bringing more than 30 years of strategic leadership, operational excellence and professional integrity to his role, Michael is responsible for all aspects of Express Scripts Canada’s strategic development and operational activities, which aim to bring value to clients and patients by leveraging deep industry knowledge and worldwide best practices in pharmacy benefit management.

By taking client and patient interests to heart and employing his strategy and leadership skills, Michael has successfully positioned Express Scripts Canada as a leader in pharmacy benefit management. In doing so, he uncovered key issues facing Canadian health insurance plan members and sponsors and played a pivotal role in driving strategies to reduce prescription drug waste and promote better health outcomes to help employers and employees lower drug benefit costs and preserve their overall benefit plans.

Michael also plays an active role on the senior management team of our parent company, Express Scripts, the largest and most advanced pharmacy benefit management company in the world.

Prior to joining Express Scripts, Michael was Vice President of IBM Canada’s Business Consulting Services division for the Financial Services sector, the largest management consulting and integration services business in the Canadian Financial Services sector. In that role, he acted as a management consultant with many Canadian financial institutions with a focus on business and IT strategy.

What You Will Learn From This Episode

  • Being effective at leading a company that serves 7 million Canadians every day
  • Why he changed roles mid-career to start from the bottom again
  • How he left the best job at IBM to leave for his current role
  • Innovating through behavioural sciences and through research
  • Why character and competence are key for leaders

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This podcast is produced by Slingshot VoIP, a business telecommunications leader.

TBLP018 | Jeff Cates: Connect at the Heart

Jeff Cates is the President and CEO of Intuit Canada, a software development company that produces premier brands such as TurboTax, QuickBooks and Mint. Under Jeff’s leadership, Intuit Canada has risen to become one of the top places to work in Canada, as ranked by the Great Place to Work Institute. He is responsible for helping the company become recognized as the nation’s undisputed financial solutions leader in every market it serves, by leading a team of over 400 employees dedicated to simplifying the business of life.

Cates joined Intuit in 2011, with a background that includes innovative marketing, partner management and entrepreneurship. Previously, Cates worked at Apple Canada leading their commercial business, and Hewlett Packard as vice president of their consumer division. He earned an MBA from the Schulich School of Business at York University and a bachelor of commerce degree from McMaster University.

What You Will Learn From This Episode

  • What it took to become the best place to work in Canada
  • How to connect with employees hearts and passions
  • The impact that HP and Apple had on him
  • What Canada must do to improve the startups and entrepreneurs
  • His involvement with Startup Canada and how he met Victoria Lennox
  • His passion on Financial Literacy and making it a movement

Links

Reading List

Thanks for taking the time to listen.  If you enjoyed this episode, please subscribe and leave a comment, I would love to hear from you.

This podcast is produced by Slingshot VoIP, a business telecommunications leader.